Before joining DCS, Kate studied at Swansea University gaining a degree in Psychology, which provided the platform for her first position as a Clinical Coder working for (NHS) Aneurin Bevan Health Board. In 2010 Kate joined DCS as an Operations Manager, ensuring cleaning and related contracts were delivered to the highest standard. As a result of continued business growth, Kate seen the opportunity to introduce and utilise her academic skills in Psychology to benefit the business. This newly created role of Quality & Compliance Manager brought greater focus towards a number of key areas including; human resources, training, improving policies & procedures, ensuring high standards of compliance are attained. She also holds the NEBOSH (National Examination Board in Occupational Safety and Health) accreditation.