The Role

Diverse Commercial Solutions Ltd is looking for an experienced Senior Business Development Manager to drive new business growth across our commercial cleaning, technical maintenance and wider facilities management services.

This is a new-business sales role.

We are looking for someone who can demonstrate that they have personally generated opportunities, developed relationships, managed tenders and negotiations, and successfully secured profitable commercial contracts.

You will take ownership of the full business development process, from identifying prospects and building a pipeline through to contract award and handover to our operational teams.

This role offers significant autonomy, direct access to the senior leadership team and the opportunity to play a key part in the continued growth of DCS.

Key Responsibilities

• Identify and secure new commercial cleaning, technical maintenance and facilities management contracts.

• Build and maintain a strong pipeline of qualified new-business opportunities.

• Proactively generate leads through networking, direct approaches, industry contacts, referrals and tender opportunities.

• Build relationships with key decision-makers, property professionals, managing agents, procurement teams and facilities managers.

• Attend client meetings, site visits and presentations.

• Lead tender submissions, proposals and commercial negotiations.

• Work closely with Operations and Finance to develop commercially viable service solutions.

• Understand labour requirements, mobilisation costs, pricing, margins and contract profitability.

• Negotiate commercial terms and progress opportunities through to contract award.

• Maintain accurate pipeline and sales forecasts.

• Monitor market activity and identify new sectors and opportunities.

• Ensure a structured handover of new contracts to the operational teams.

• Support mobilisation where required.

You will need:

• Strong business development experience within facilities management, commercial cleaning, technical maintenance, hard FM, soft FM, building services or a closely related outsourced-services environment.

• A proven track record of personally generating and securing new business.

• Evidence of significant commercial contract wins.

• Strong knowledge of the facilities management industry.

• Experience managing the full sales process from prospecting through to contract award.

• Experience with tenders, proposals, pricing and commercial negotiations.

• Strong understanding of gross margin and contract profitability.

• Confidence dealing with senior decision-makers.

• The ability to create your own opportunities rather than relying solely on incoming tenders.

• Strong relationship-building and networking skills.

• A proactive, commercially focused and results-driven approach.

• Full UK driving licence.

• An established network within the FM, property, managing agent or commercial estates market would be highly advantageous.

• Experience across both commercial cleaning and technical FM services would also be a strong advantage.

This Role Is Likely to Suit Someone Currently Working As

• Senior Business Development Manager

• Business Development Manager

• Business Development Director

• Head of Business Development

• Sales Manager

• Sales Director

• Commercial Manager – New Business

• FM Sales Manager

• Building Services Business Development Manager

• We are open to candidates from related outsourced-services sectors where there is strong evidence of successful new-business generation and transferable commercial experience.

This Is Not an Operational FM Role

We are specifically looking for someone whose experience is centred around winning new business.

Managing large existing FM portfolios, supporting tenders or maintaining existing client accounts alone will not be enough for this position.

We will be particularly interested in candidates who can clearly demonstrate:

The value of new business they have personally secured.

Their largest individual contract win.

Whether opportunities were self-generated or tender-led.

Their involvement in pricing and commercial negotiation.

The sectors they have sold into.

The network and relationships they have developed within the industry.

What We Offer

• £65,000 basic salary

• 5% commission on qualifying new contracts

• Company vehicle or car allowance

• Private healthcare

• Gym membership allowance

• Company pension

• Long-service holiday scheme

• Reward and recognition scheme

• Laptop and mobile phone

• Direct access to the senior leadership team

• Significant autonomy within the role

• Opportunity to influence the future commercial growth of DCS

About DCS

Diverse Commercial Solutions Ltd provides commercial cleaning, technical maintenance and facilities management services across South Wales, the South West and surrounding areas.

We are an established and growing business with ambitious plans for the future and are looking for an experienced commercial professional to help us expand our client base and secure high-quality, profitable new contracts.

Benefits:

• Company car

• Company events

• Gym membership

• Private medical insurance

  
  

Work Location: On the road